TERMS & CONDITIONS

Quest 4 Talent
Last Updated: August 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website quest4talent.com and related subdomains (the “Website”), including the purchase of books, membership subscriptions, and any related services offered by Quest 4 Talent (“Company,” “we,” “us,” “our”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

1. USE LICENSE

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for lawful purposes. You agree not to:

  • Reproduce, duplicate, copy, or resell any content or products without written permission
  • Use automated systems (bots, scrapers) to access our Website
  • Interfere with or disrupt the Website or servers/networks connected to it
  • Transmit viruses, malware, or any code of destructive nature
  • Engage in any activity that could damage, disable, or impair the Website
  • Access our Website from a jurisdiction where it is prohibited by law

2. INTELLECTUAL PROPERTY RIGHTS

All content on the Website, including text, graphics, logos, images, audio, video, software, and book content (collectively, “Content”), is the exclusive property of Quest 4 Talent or its content suppliers and is protected by international copyright and intellectual property laws.

You may not reproduce, distribute, modify, adapt, translate, or create derivative works of any Content without our prior written consent. This includes all materials related to “Quest 4 Talent” book and educational content.

Stephen Riches retains all intellectual property rights to the “Quest 4 Talent” book, methodology, and related materials.

3. PRODUCT PURCHASES

3.1 Orders and Acceptance

When you place an order through our Website, you are making an offer to purchase. We reserve the right to accept or reject any order. We will send you an order confirmation email when your order is accepted. No contract is formed until we send the confirmation.

3.2 Pricing and Availability

All prices are listed in Canadian dollars unless otherwise stated. Prices are subject to change without notice. We make every effort to ensure product availability, but items are not guaranteed to be in stock. If a product is unavailable, we will notify you and offer alternative options or a full refund.

3.3 Taxes and Shipping

Prices do not include applicable taxes (GST/HST) unless stated otherwise. Shipping costs will be calculated and displayed before checkout. We currently offer free shipping across Canada for book orders. Shipping times may vary based on location.

3.4 Payment Method

Payment is processed through Stripe, a third-party payment processor. By submitting payment information, you authorize us and Stripe to process your payment. You represent that you are the authorized user of the payment method provided. You agree to pay all charges incurred, including taxes and shipping fees.

4. MEMBERSHIP TERMS

4.1 Membership Subscription

By enrolling in our Membership program ($40 CAD per month), you agree to the following terms:

  • Your membership provides access to the latest edition of Quest 4 Talent, weekly newsletters, and discounts on Talent Coaching piano lessons through our partner Talent Canada Music Academy
  • Membership is automatically renewed on a monthly basis until cancelled
  • We will charge your payment method on the same date each month
  • You are responsible for keeping your payment information current

4.2 Cancellation

You may cancel your membership at any time by:

  • Logging into your account and updating your membership preferences
  • Contacting us directly at contact@quest4talent.com
  • Calling our customer support line

Cancellation is effective immediately upon request. You will not be charged for the following billing cycle. However, you will not receive a refund for any charges already incurred.

4.3 Changes to Membership

We reserve the right to modify membership benefits, features, or pricing at any time. If we make material changes, we will notify you at least 30 days in advance via email. Your continued use of your membership constitutes acceptance of the changes.

5. REFUND POLICY

5.1 Pre-Orders

Pre-orders for the Quest 4 Talent book may be cancelled at any time before the ship date for a full refund. No questions asked.

5.2 Shipped Books

Once your order has shipped, you have 30 days from delivery to request a refund or exchange. To be eligible:

  • Books must be in original, resellable condition
  • Packaging must be intact and undamaged
  • Digital editions are non-refundable once downloaded
  • You must contact us within 30 days of receiving your order

Refunds will be issued to the original payment method within 7-10 business days after we receive and verify the returned item.

5.3 Membership Refunds

Monthly membership fees are non-refundable once the billing cycle has begun. To avoid charges, cancel your membership before your renewal date.

6. DISCLAIMERS AND LIMITATIONS OF LIABILITY

THE WEBSITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Merchantability, fitness for a particular purpose, and non-infringement
  • That the Website will be uninterrupted, error-free, or secure
  • That any defects will be corrected
  • That the Website is free of viruses or harmful components

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7. INDEMNIFICATION

You agree to indemnify and hold harmless Quest 4 Talent, its owners, employees, and agents from any claims, damages, losses, costs, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your use of the Website in violation of applicable laws
  • Your infringement of any intellectual property rights
  • Any content you submit or transmit through the Website

8. LINKS AND THIRD-PARTY CONTENT

Our Website may contain links to third-party websites and resources. We are not responsible for the content, accuracy, or practices of external websites. Your use of third-party sites is governed by their own terms and privacy policies. We encourage you to review them before providing any information.

9. USER CONDUCT

You agree to use the Website only for lawful purposes and in ways that do not violate these Terms or any applicable law. Specifically, you agree not to:

  • Harass, threaten, defame, or otherwise harm others
  • Post obscene, offensive, or sexually explicit content
  • Engage in spamming or unsolicited communications
  • Impersonate any person or entity
  • Collect or track personal information about others without consent
  • Reverse engineer, decompile, or attempt to gain unauthorized access

10. PRIVACY

Your use of our Website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our privacy practices and how we collect and use your information.

11. DISPUTE RESOLUTION

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.

11.2 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts of Ontario, Canada for the resolution of any disputes arising from these Terms or your use of the Website.

11.3 Informal Resolution

Before pursuing legal action, we encourage you to contact us to attempt to resolve any dispute informally. Please send a detailed description of your issue to contact@quest4talent.com.

12. TERMINATION

We reserve the right to terminate your access to the Website at any time, without notice, if we determine that you have violated these Terms or engaged in conduct that we believe is harmful, fraudulent, or unlawful.

13. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision will be modified to the minimum extent necessary to make it enforceable, or if not possible, will be severed. The remaining provisions will continue in full force and effect.

14. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Quest 4 Talent regarding your use of the Website and supersede all prior or contemporaneous agreements and understandings.

15. CONTACT US

If you have questions or concerns regarding these Terms & Conditions, please contact us at:

Quest 4 Talent

Toronto, Ontario, Canada

Email: contact@quest4talent.com

Website: quest4talent.com

16. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated Terms on our Website and updating the “Last Updated” date. Your continued use of our Website following the posting of changes constitutes your acceptance of the updated Terms.